Fokus will deliver the products ordered online to the address specified in the order in collaboration with available couriers such as Fercam and Italsarda in the Islands, D.B Group and Bianchi in Europe and around the world, who will contact the customer at the telephone number indicated at the time of order, to agree on the day and time for delivery.
The delivery times of the goods are 15-20 working days in Italy and 30-40 days in Europe starting from the crediting in the Fokus bank account in case you decide to pay by bank transfer or in the case of payment by Recharge your Postepay.
For shipments outside Europe, write to us or send an email and we would be happy to inform you about the timing and submit our best offer within a few days.
Deliveries will be made from Monday to Friday during normal working hours.
All deliveries are considered to be made on the ground floor.
Under no circumstances can Fokus be responsible for delays in delivery by the courier.
At the time of delivery the customer is required to check:
- that the number of packages corresponds to what is indicated in the D.D.T.
- that the packaging is intact, not damaged or wet.
Any damage must be immediately reported to the courier, possibly rejecting the goods or otherwise by adding the words "Collection with reserve" to the transport document, communicating it immediately to the address: info@fokussrl.com
